Encountering the error code 0x80240437 while trying to download or install apps from the Windows Store can be frustrating. This error usually points to a connectivity issue between your device and the Microsoft Store’s servers. If you’ve been faced with this error, you’re not alone, and fortunately, there are several steps you can take to resolve it. This article will guide you through the troubleshooting process to help you get your apps up and running smoothly.
In this article, you will learn-
Understanding Error 0x80240437
The error code 0x80240437 typically occurs when there’s a problem with the connection between your Windows Store and Microsoft’s servers. It may prevent you from downloading or updating apps from the Windows Store. Microsoft has acknowledged the issue but hasn’t yet released a specific patch to address it. This means you’ll need to rely on troubleshooting methods to fix the error manually.
Troubleshooting Steps to Fix Error 0x80240437
1. Run the Windows Store Apps Troubleshooter
What It Does: The Windows Store Apps Troubleshooter is designed to identify and automatically fix common issues with Windows Store apps.
Steps:
- Download the Troubleshooter:
- Visit the official Microsoft support page to download the Windows Store Apps Troubleshooter.
- Run the Troubleshooter:
- Double-click the downloaded file to launch it.
- Click on “Advanced” and ensure the box for “Apply repairs automatically” is checked.
- Follow the on-screen instructions and let the troubleshooter complete the process.
2. Use PowerShell to Re-register Windows Store
What It Does: Re-registering the Windows Store app can resolve issues related to its functionality by resetting its configuration.
Steps:
- Open PowerShell as Administrator:
- Search for “PowerShell” in the Windows search bar.
- Right-click on it and select “Run as Administrator.”
- Execute the Commands:
- Copy and paste the following command, then press Enter:
PowerShell -ExecutionPolicy Unrestricted $manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
- Once the first command completes, run this command:
PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml‘ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”
Restart your PC to apply the changes.
3. Check for Windows Updates
What It Does: Ensuring that your Windows operating system is up-to-date can resolve compatibility issues and bugs.
Steps:
- Check Services:
- Press
Windows Key + R
to open the Run dialog box. - Type
services.msc
and press Enter. - Locate and double-click on “Windows Update” and “Background Intelligent Transfer Service.”
- Set their “Startup type” to “Manual” and ensure the services are running. If not, click “Start.”
- Click “Apply” and then “OK.”
- Update Windows:
- Press
Windows Key + I
to open Settings. - Go to “Update & Security” and click on “Check for updates.”
- Install any available updates and restart your PC.
4. Clear the Software Distribution Folder
What It Does: Deleting the contents of the Software Distribution folder can resolve issues with Windows Update files that might be causing the error.
Steps:
- Stop Windows Update Services:
- Open Command Prompt as Administrator (Press
Windows Key + X
and select “Command Prompt (Admin)”). - Enter the following commands one by one, pressing Enter after each:
net stop wuauserv net stop bits net stop cryptSvc net stop msiserver
- Delete the Software Distribution Folder:
- Navigate to
C:\Windows\SoftwareDistribution
and delete all files and folders within this directory.
- Restart Services:
- Return to Command Prompt and enter the following commands:
net start wuauserv net start cryptSvc net start bits net start msiserver
- Restart Your PC:
- Reboot your computer and attempt to install or update the app again.
Additional Tips
- Ensure Stable Internet Connection: Sometimes, a weak or intermittent internet connection can lead to download errors.
- Check Firewall and Antivirus Settings: Ensure that your firewall or antivirus software isn’t blocking the Windows Store.
- Reset the Windows Store: If all else fails, you can reset the Windows Store by running
wsreset.exe
from the Run dialog box.
By following these troubleshooting steps, you should be able to resolve error 0x80240437 and get back to downloading and installing apps from the Windows Store. If the problem persists, consider reaching out to Microsoft Support for further assistance.
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Frequently Asked Questions (FAQs)
Error code 0x80240437 occurs when there is a connectivity issue between your Windows Store and Microsoft’s servers, preventing downloads or updates of apps.
This error typically indicates a problem with the connection between your device and the Microsoft Store’s servers. It may be caused by network issues, outdated Windows versions, or corrupted system files.
You can fix this error by running the Windows Store Apps Troubleshooter, re-registering the Windows Store using PowerShell, checking for Windows updates, or clearing the Software Distribution folder.
Start by running the Windows Store Apps Troubleshooter. This tool can automatically identify and fix common issues related to the Windows Store.
Open PowerShell as Administrator and run the command to re-register the Windows Store app. This command resets the app’s configuration and can resolve issues related to its functionality.
Go to Settings > Update & Security, then click on “Check for updates.” Install any available updates to ensure your Windows operating system is current.
The Software Distribution folder stores temporary files related to Windows updates. Clearing it can resolve issues caused by corrupted update files and may help fix error 0x80240437.
Yes, many of these troubleshooting steps are applicable to other Windows Store errors as well, as they address common issues with connectivity and system files.
If the error continues, consider reaching out to Microsoft Support for further assistance. They can provide additional troubleshooting steps or identify more specific solutions.
Ensure your Windows operating system and apps are regularly updated, maintain a stable internet connection, and regularly check for system issues to reduce the likelihood of encountering this error in the future.